Legal

Terms & Service Agreement

These terms govern your use of Outpost Agents. By starting service or paying the setup fee, you agree to them.

1. What we provide

We configure, deploy, and maintain an AI assistant ("the Agent") for your business. Depending on your plan, the Agent may read your incoming email and flag what looks important, write draft replies in your voice for your review, organize a daily briefing, propose calendar time-blocks, and surface tasks and follow-ups from your connected tools.

2. You stay in control

• The Agent drafts replies; it does not send email on your behalf. You review and send.
• You remain solely responsible for your communications, decisions, and deadlines, and for reviewing what the Agent surfaces. The Agent helps you spend less time on your inbox and schedule; it is not guaranteed to identify, surface, or act on every message or event.
• The Agent does not provide legal, financial, medical, or other professional advice.

3. Access and data

• You grant the minimum access needed for your plan. The Chief of Staff's calendar planning creates and removes only its own time-blocks and never edits your real events.
• We use your data only to operate your Agent. We do not sell it. It is shared only with the infrastructure providers required to run the service.
• You may revoke access at any time, which stops the service. You are responsible for keeping your own accounts and devices secure.

4. Fees and billing

The setup fee is a one-time charge due before deployment. The monthly fee is billed in advance and covers operation, monitoring, and tuning. Fees are non-refundable except as required by law. Monthly service may be cancelled with 14 days' notice.

5. No warranty

The service is provided "as is" and "as available." We do not warrant it will be uninterrupted, error-free, or that it will catch every important message or event. AI systems can make mistakes, miss items, or misjudge importance. You agree to maintain your own review of critical matters.

6. Limitation of liability

To the maximum extent permitted by law, we are not liable for any indirect, incidental, consequential, special, or punitive damages, or for lost profits, lost business, missed emails or deadlines, or missed opportunities. Our total cumulative liability for any claims is limited to the total fees you paid us in the three (3) months before the event giving rise to the claim.

7. Confidentiality, term & termination

Each party protects the other's non-public information. This Agreement continues month-to-month until cancelled by either party with 14 days' notice. We may suspend or terminate for non-payment or misuse; on termination, the Agent's access is revoked and operation stops.

8. General

This Agreement is governed by the laws of the State of Texas. It is the entire agreement between the parties. If any provision is unenforceable, the rest remains in effect.

A full signable copy is provided to every client before setup. This page is a plain-language summary and not legal advice.